FAQ

Frequently Asked Questions

1. How do I select a perk that interests me on this page?
Once you have selected the perk that you wish to claim, you may fill up the Google Form available here. Payment can be made via scanning the QR code here or directly to this account:​​

CIMB 7612142150

Mai Sabrina Noor

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2. How do I ask the project owner a question?​

You may directly contact the Producer/Director of Saturn Return at mia.mahadir@gmail.com.

3. When will I receive my perks?

You may self collect your perks at the performance venue during show week itself, anytime 14-18 June 2023 at Rooftop Theatre, Sunway College. If you wish to have your perks delivered, do add a shipping fee of RM8 (West Malaysia) and RM12 (East Malaysia) when you pay for your perks. Perks will only be shipped after the performance has finished.

4. Can I change the item, or perk, I selected?
You’ll need to contact the Producer/Director directly to request any change to perks.

5. Can I cancel my perks and ask for a refund?
As most of our perks are on pre-order basis, we will not be able to provide refund for any perks claimed and paid for.

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6. What happens if the show gets cancelled?

If the show gets postponed, you may switch your tickets to the new show dates and keep your perks.

If the show gets cancelled, you will be refunded for all payment that has been made. Perks will also not be delivered.

7. I am not ready to claim a perk now, but am interested to buy one of the merchandise separately in the future. Will these items be on sale during performance?

Yes, most of our perks merchandise will be made in extra amount and will be on sale at the show's front-of-house.